The CIPS Middle East Conference and Supply Management Awards 2020 on 30 June 2020 at Rosewood Abu Dhabi has been postponed - new event format or dates to be announced.

CIPS and Haymarket Media Group (who deliver events on behalf of the CIPS) have been closely monitoring the situation with regard to Coronavirus on a daily basis and the welfare of our delegates is always front of mind.

In this instance, we have made the difficult decision to postpone the event to the nearest suitable opportunity in the future or to present this as an online, virtual event.

We have not made this decision lightly but we want to ensure we can provide the best experience possible for attendees. If you have booked on the event your booking will be automatically confirmed for the revised date, or event format, which will be announced as soon as possible.   Please accept our apologies for any inconvenience caused and we thank you for your continued support. If you have any questions, please contact us.



On average, the Middle East continues to see double-digit increases in medical costs, while the expectations of how Serco will take care of its employees’ health and wellbeing has increased. Serco had been renewing its insurance scheme every year, but it had become larger and more complex due to government regulations and practices. In 2018 the company decided to refresh its supplier relationships and form an Insurance Leadership Team involving Serco, Al Futtaim Willis, Aetna, and NGI to deal with these challenges. Its aim was to protect employees’ interests while providing cost efficiencies for all parties. The creation of the supplier partnership has brought in monthly reviews, standardised products with a clear responsibility matrix, claims dashboards and a renewal calendar. As part of the partnership approach, new insurance broker Al Futtaim Willis engaged with Serco, allowing them to work directly with insurance providers Aetna and NGI on data.

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