The Mother of the Nation festival is an annual flagship community festival, hosting family activities, in honour of Her Highness Sheikha Fatima bint Mubarak. For 2019, the Procurement Department at the Department of Culture and Tourism for Abu Dhabi, aimed to increase the overall standards and drive up footfall for the festival.
One way they did this was to ensure the Procurement Business Partner Unit (BPU) met with end-users early in the process. They agreed that project timelines could be improved, for example, the planning and procurement phases should start nine months before the festival, rather than three months before as it had previously.
A two-stage process for request for proposal (RFP) was introduced to replace the traditional one-stage process, which helped stakeholders learn and improve during the course of the tender by treating the first stage as a learning exercise where suppliers could be debriefed by end-users and business partners.
The improved procurement process means that the 2019 event is expected to bring in AED 10 million in revenue compared to AED 3 million in 2018.