The CIPS Middle East Conference and Supply Management Awards 2020 on 30 June 2020 at Rosewood Abu Dhabi has been postponed - new event format or dates to be announced.

CIPS and Haymarket Media Group (who deliver events on behalf of the CIPS) have been closely monitoring the situation with regard to Coronavirus on a daily basis and the welfare of our delegates is always front of mind.

In this instance, we have made the difficult decision to postpone the event to the nearest suitable opportunity in the future or to present this as an online, virtual event.

We have not made this decision lightly but we want to ensure we can provide the best experience possible for attendees. If you have booked on the event your booking will be automatically confirmed for the revised date, or event format, which will be announced as soon as possible.   Please accept our apologies for any inconvenience caused and we thank you for your continued support. If you have any questions, please contact us.



Financial services, like many other sectors, are in the middle of a digital revolution where customer engagement models and back office practices are being turned upside down. Abu Dhabi Islamic Bank (ADIB) recognised the time was right to conduct its own digital transformation strategy (DTS) and engaged McKinsey to analyse the procurement lifecycle and offer process improvements.

With the strategy, the bank planned to attract significant numbers of new customers to the bank, retain existing customers and improve their experience, increase retail banking and enhance services for corporate customers. Procurement had to ensure cutting edge technology was in place, such as access to real-time data to enable agile and informed decision-making during the DTS. The team also embedded comprehensive analytics to promote data-driven decision-making and consolidated legacy technology to create an end-to-end perspective via a flexible and pay-per-use cloud model.

In the first nine months of the DTS, procurement reported savings in excess of AED 20 million, with a further saving of AED 30 million expected for the full year 2019.

Click here to return to the list of 2019 winners