Successful launch of Meraas F&B Concepts
Meraas Holding launched in 2015 with nine food and dining outlets, expanding to a massive 70 operations across more than 30 brands over the next three years. With such a rapid expansion, it was necessary to hire a specialised procurement team. The procurement team was tasked to procure goods and services for the whole group, including new brands while ensuring no loss of service to existing ones, by creating frameworks of key suppliers. The collaborative supply frameworks reduced individual agreements by 64%, and streamlined the business’s vendor base. Also, the developments enabled savings of approximately AED12.7m overall by negotiating contractual discounts across areas such as juice, fruit and vegetables, and dairy products. The procurement and contracts department ensured health and safety in its supply chain by working alongside the food and safety department to audit 104 suppliers, while coordinating effectively with internal departments to meet requirements needed for the expansion of the business.
Ambitious business stream changes led the procurement team to step away from its usual working methods – it required innovative thinking, and planned execution and control. There was clear alignment with company strategy to overcome the challenges of rapid expansion within tight timelines.