Procurement Transformation at Atlantis The Palm Dubai

Atlantis The Palm


Standing on its own famous palm tree-shaped island, Dubai’s distinctive nautical-themed hotel and resort unveiled plans in 2012 to create the $1.4 billion Royal Atlantis Resort and Residences. Procurement had to prepare for a large-scale programme of change. Procurement’s controlled spend increased by about 24% between 2012 and 2015 to $156 Million. Cost savings achieved have nearly doubled in the same period to $6m. A range of digital procurement tools have been introduced in areas like spend management, enterprise resource planning (ERP), e-bidding, contract and travel management and spend analytics to automate processes. Teams aimed at “joining minds” and managing conflicts have been put in place to improve stakeholder management.

Judges’ comments: “It was impressive to see increased savings delivery and that it is now delivering revenue optimisation and working capital benefits. The project has been very open with numbers and progression year on year.”

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